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03 March 2012 By Keith Johnson Ed Note–This is a story I posted on my
old website, which I shut down last year. It's
certainly worthy of a re-post. I wrote this on January 22, 2011. At first I
wanted to keep this story between me and a few close
friends, but in light of what has just recently
happened at the Islamic Center of America, I feel that
I have to share this story. This is no longer an issue
on religion. This is outright discrimination and
intolerance. If my story can inspire others, or at
least affect someone on a personal level, then I've
done all that I can do. A Social Experiment Yesterday, I went to the Islamic Center of America.
I felt incredibly out of place, being a non-Muslim who
wasn't wearing a hijab, and I was very nervous when
stepping into the office. Out of respect, I did the
best I could to hide my hair by pulling up my coat's
hood. I went to the lady at the desk, greeted her with
"assalamu alaikum," and she was very happy to
answer my questions about the mosque and where to buy
a hijab, among other things. She told me that I could
observe the prayers, gave me an e-mail to a man who
could give me a tour of the center, and told me how to
properly wear the hijab. It was a surprisingly warm
welcome and I felt pretty at ease. After observing the service, I noticed a man was
selling something in one of the hallways. I walked
over there and saw a collection of jewelry and hijabs.
I decided that if I were to come back, I should have
more than just my coat's big hood. So I bought a
pretty green hijab, then stepped into the lady's room
to try it on. It's there I met Sona. She was
27-years-old and had converted to Islam a year ago.
She helped me with the hijab, we exchanged numbers,
and she told me that she would answer any questions I
had about the religion, the culture, among other
things. After we parted ways, an idea occurred to me when I
was driving home from the mosque. Back in high school,
I wanted to do a social experiment for my Sociology
class. My sister gave me the idea to wear a hijab out
in public to see how people treated me. Back then, I
didn't know where to find a hijab. Now that I had one,
I thought I would give that experiment another shot.
So I put on my new hijab and set out to three public
places: a bookstore, the mall, and a restaurant. The bookstore wasn't entirely unpleasant. There
weren't too many people there to begin with, and
because the ones there were absorbed in books, it
explained why they didn't pay all that much attention
to me. One of the ladies who worked there asked me if
I needed any help and showed me where the bookstore
kept the Qur'an. Overall it was pretty nice. The mall and the restaurant were quite different. I wrote this in my status on Facebook:
Muslims put up with some of the worst customer
service. I am not exaggerating when I say this. When I stepped into that mall, I realized just how
different this particular outing was going to be from
others I've had in the past. The first store I walked
into was Best Buy, but I visited every store in the
mall at least once. No sooner did I step into Best
Buy, I noticed how different things were. First of
all, the person at the door didn't greet me like he
did to other customers entering the store. I didn't
think nothing of it at first, and instead I went over
to look at the CDs and DVDs in the store. Usually when
a customer is browsing the store, one of the employees
will approach them and ask if they need any help
finding something. This didn't happen once, not even
when I made direct eye contact with an employee whom I
went to school with. She didn't recognize me. I can't
blame her for it, since my long hair was covered up,
but I couldn't help but feel that all she saw was my
hijab and not me, let alone a customer. The salespeople at the mall were pretty much the
same. There were only a select few who actually said
more than one word to me. The employees would not
welcome me into their stores. They wouldn't ask if I
needed help. They wouldn't ask if I wanted to try on
an outfit, even when I was holding it in my hands.
They never said "We hope to see you again!" or "Have a
nice day," when I left the store. Judging by this
consistent reaction from salesperson to salesperson, I
couldn't help but feel that they were glad to be rid
of me and most definitely didn't hope to see me again.
To make matters uncomfortably worse, in every store I
went into, I noticed that the same security guard was
there. From Spencer's to Borders, this security guard
wasn't making it a secret that he was following me
everywhere I went. I want it noted that when I stepped into
the mall, I was not wearing a burqa (Muslim clothing
that covers all of the body and the face), a chador
(Iranian clothing that covers the entire body) or a
niqab (a veil that covers the hair and face which
reveals only the eyes). In post-September
11th America, the clothing listed would understandably
be considered suspicious in case of a burglary or a
bomb threat. The clothing makes it difficult, if not
impossible, to make a clear identification in case of
those threats. Had I been wearing those, I would
understand the neglectful salespeople and the security
guard trailing me, but all I wore was a hijab. All I
was covering was my hair. I also want it noted that when I entered the mall,
I was all smiles: I looked people in the eye and
smiled at them. I waved to children. I was just as
happy and as approachable as I would have been without
the hijab. If I were to smile at someone's child
without covering my hair, parents wouldn't get
defensive over it and give me dirty looks. They would
have smiled back at me. If I wasn't wearing my hijab
and smiled at a person who was walking my way, they
wouldn't turn their head away from me or refuse to
make eye-contact. They would have smiled back. If I
had walked into a JC Penny's, a Macy's, a Hot Topic, a
Spencer's, or a Forever 21 without my hijab on, people
wouldn't have ignored me and avoided me. They would
have greeted me and jumped to assist me. If I wasn't
wearing my hijab and walked around the mall, I
wouldn't have a security guard following me into every
store, because they probably would be hounding some
other Muslim woman. All I did was cover my hair. I didn't
insult these people. I never did anything to these
people. I didn't get into an argument with them, or
threaten them, or cause any sort of trouble that would
warrant this cold behavior, let alone the attention of
a security guard. All I did was cover my hair. However, I feel that the greatest display of
outright discrimination took place at the restaurant.
This was my former workplace and many of my
ex-coworkers were still working there. None of them
recognized me, and as soon as I walked into the
restaurant, the hostess (a former co-worker who was
looking me right in the face) looked positively
stunned that a Muslim woman walked into the place. She
didn't recognize me, but led me to a table. I took my
seat and opened up the menu, but at the same time my
eyes were scanning the area. This table was assigned
to a waittress, but a waittress never came to me.
Usually, after a person is seated, the waittress comes
to the table immediately and asks you if you want a
drink. I had to wait for at least five to ten minutes
before the hostess returned and asked me if I wanted
anything to drink. None of the waittresses ever came to my table to
take my order. None of them asked me if I wanted a
refill for my water. None of them asked if I was doing
alright or if I needed anything else. To make matters
worse, it is expected of the waittresses to ask the
customers these questions even if they are not waiting
on them. Not one of these waittresses wanted to make
eye contact with me, nor did they want to come by me. It wasn't until I waved at one of my former
managers that he even recognized me. It was then that
my hostess recognized me. After I told her about
everything that happened today, she looked positively
shocked. I would hope that she recognized the same
discrimination being carried out in this establishment
as it did in the previous ones. If this is how the
waittresses would treat a girl with just her hair
covered, they would definitely treat an actual Muslim
woman in this way. When I was younger, I would hear how people truly
felt about Native Americans. Since I look more like my
mother and less like my father, these people would be
more open about their opinions around me than they
would have if my hair was black and my skin was
darker. I still get defensive when something like this
happens and I've always felt that it was
discrimination. However, this was the very first time
in my life that I have truly felt discriminated
against. When people were talking about Native
Americans, they weren't thinking of the white, blond
haired woman with 1/4 Ojibwa in her. But when people
were ignoring me, glaring at me, following me, denying
me service, and weren't welcoming me into their stores
or their restaurants, they did it to me. In their
eyes, they knew exactly what I was and they didn't
want anything to do with me. Even though I did nothing
to them but smile. If this is how we treat Muslims in this country,
there will never be peace. There will never be an
understanding between religions and cultures. If we
shun them, ignore them, and make it blatantly obvious
that we don't want them here, we are going against
everything that this country is supposed to stand for. |